At Co-Pilot Finance & Insurance, our comprehensive services extend beyond consumer lending to include an internal asset-sourcing team. This collaboration ensures our clients receive the best deals promptly, addressing challenges in the current car market marked by extended wait times and price increases due to stock shortages.
Case Overview
Initially, our role was to provide financing for a client’s new car purchase through a dealership. However, the situation became complicated when the dealership sold the car, despite the client having paid a deposit.
Challenge and Swift Resolution
Faced with the urgent need to secure an alternative vehicle, the client turned to Co-Pilot Finance & Insurance again. Leveraging our dual expertise in financing and vehicle sourcing, we quickly addressed the issue.
Solution Delivered
Within three days of the client’s re-engagement with us, we sourced and delivered a new car of the same make and similar model. This rapid turnaround ensured the client received their new vehicle on the same date the original car was supposed to be delivered.
Coordinated Service Excellence
The seamless integration of our finance and sourcing teams enabled us to provide a holistic service, meeting all the client’s requirements efficiently and effectively.
