At Co-Pilot Finance & Insurance, we often encounter clients seeking financing without full knowledge of their credit history and the factors that can impact their loan applications. Helping clients understand their credit score and the key influencing factors positions them better for future applications.
Case Overview
Recently, our associate Martin successfully guided a client with a problematic credit history through the financing process.
- Client Background and Initial Requirement: The client needed a personal loan to fund urgent home improvements on their house.
- Dealing with Financial Barriers: Initially, the client faced difficulty securing finance due to a couple of payday loans reflected on their credit file.
- Strategic Solution Implementation: While not financial planners, our team understands lender credit policies well. Martin explained to the client that paying off the payday loans in full and waiting for three months would improve their chances of qualifying for the desired loan.
Efficient Financing Outcome
After the suggested three-month period, Martin followed up with the client, who had paid off the loans. We reapplied for the loan and, within 24 hours, secured approval and settlement for a $15,000 personal loan. This enabled the client to complete their vital home improvements.
Commitment to Customer Service
By guiding the client through the loan application process and providing insights into lender risk assessment, Martin achieved a great result for the client. He also delivered excellent service at every stage of the client’s journey, even when facing initial setbacks.
George Dib is a trusted leader in asset finance and general insurance, with extensive experience in helping agencies and business owners succeed. As Co-Founder of Co-Pilot, George is driven by a vision to simplify complex financial and insurance processes, making them more accessible and effective for businesses. His expertise is central to empowering agencies to grow sustainable operations while delivering real value to their clients. George’s focus is on creating a unified approach by integrating Business Finance and Insurance into a single offering for Co-Pilot agencies. By equipping agents with the right tools, training, and support, George ensures they can build strong, sustainable businesses that stand out in the market.
